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Legal

Terms and Conditions

These terms govern your use of the SDR London Network platform. Please read them carefully.

Our Promise

Fair Terms, Transparent Service

These terms exist to protect both you and the verified specialists in our network. We believe in clear, honest language — no hidden clauses, no unfair terms. Every quote, booking, and repair is governed by the same simple principles: fairness, transparency, and mutual respect.

Clear liability — exactly who is responsible for what

Transparent pricing — no hidden fees or surprise charges

Verified specialists only — every tradesperson is vetted

12-month guarantee on all workmanship

All 32 London boroughs24/7 live support
Certified SDR London specialist carrying out an authentic sliding door repair on-site, showcasing real trade skills and professional equipment
Trusted by local homeowners and property managers

Last updated: 27 May 2026 · Version: 1.1

1. Website Editor

This website (sliding-door-repair-london.uk, brand "SDR London Network") is operated by:

AccèsLeads UAB

Architektų g. 56-101, LT-04111 Vilnius, Lithuania

Registration code: 307353988

Legal form: UAB (Lithuanian Private Limited Liability Company)

Email: info@sliding-door-repair-london.uk

AccèsLeads UAB is registered in the Registrar of Legal Entities of the Republic of Lithuania under code 307353988.

The brand "SDR London Network" is used by AccèsLeads UAB for marketing introduction services in London, UK.

2. Nature of Service

We operate a platform connecting users with independent third-party door repair specialists. We do NOT provide repair services directly. Repairs are carried out by independent UK specialists with their own registration, insurance, and guarantees. Any contract for repair work is between the user and the chosen specialist.

3. Quote Requests

When you submit a quote request, your information is shared with 3-5 verified specialists who may contact you directly. You are under no obligation to accept any quote. Quote requests are free of charge. We aim for same-day or next-day responses, though timing may vary based on specialist availability and your location.

4. Specialists' Independence

Specialists are independent contractors, not employees of AccèsLeads UAB. We are not liable for quality of work, pricing, delays, or damages arising from a specialist's services. Disputes must be raised directly with the specialist concerned.

While we undertake reasonable efforts to vet specialists — including verification of business registration, public liability insurance, trade certifications, and customer reviews — we do not guarantee the quality, suitability, or reliability of any individual specialist. You should satisfy yourself that a specialist is appropriate for your needs before engaging their services.

5. Consumer Rights

These Terms comply with the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. As a UK consumer engaging with a network specialist, you retain all statutory rights including:

  • The right to cancel within 14 days of contract formation (cooling-off period)
  • The right to services performed with reasonable care and skill
  • The right to services completed within a reasonable time
  • The right to a refund or repeat performance if services are not as described
  • The right to redress for misleading commercial practices

Nothing in these Terms shall affect your statutory rights as a consumer. For complaints, contact: info@sliding-door-repair-london.uk or Citizens Advice (citizensadvice.org.uk).

6. Eligibility

By using our Site and Services, you represent and warrant that:

  • You are at least 18 years of age and have the legal capacity to enter into binding contracts.
  • All information you provide through the Site is accurate, complete, and up to date.
  • You are using the Site for legitimate purposes and not for any fraudulent, unlawful, or harmful activity.
  • You are either the property owner, a tenant with the owner's consent, or an authorised representative with permission to arrange door repair services at the specified address.

7. Quotes, Pricing, and Payment

All quotes provided by Specialists are estimates based on the information you provide. The final price may differ if the actual scope of work differs from your initial description. Any contract for services, pricing agreement, and payment arrangement is strictly between you and the specialist.

We do not collect payment from you on behalf of specialists. We do not charge you for submitting quote requests. Any payment for door repair services must be made directly to the specialist in accordance with their payment terms.

8. Intellectual Property

All content on the Site, including text, graphics, logos, and the brand "SDR London Network", is property of AccèsLeads UAB or its licensors, protected by international intellectual property laws. You may view, download, and print content for your personal, non-commercial use only.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from the Site without our prior written consent. The SDR London Network name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of AccèsLeads UAB.

9. Limitation of Liability

To the maximum extent permitted by applicable law, AccèsLeads UAB shall not be liable for any direct, indirect, incidental, or consequential damages arising from use of this website or services by network specialists.

Our total liability to you for all claims arising from or relating to these Terms or your use of the Site shall not exceed the amount of £100 or the total amount you have paid to us (whichever is greater). Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.

10. Disclaimers

The Site and Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, error-free, secure, or free from viruses or other harmful components.

We make no representations or warranties about the accuracy, completeness, or reliability of any content on the Site, including pricing information, service descriptions, or specialist profiles. You use the Site and engage specialists entirely at your own risk.

11. Indemnification

You agree to indemnify, defend, and hold harmless AccèsLeads UAB, its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or in any way connected with your access to or use of the Site, your violation of these Terms, or your engagement with any specialist.

12. Termination

We may terminate or suspend your access to the Site immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Site will cease immediately.

13. Hosting

This website is hosted by Infomaniak Network SA, Rue Eugène-Marziano 25, 1227 Les Acacias-Geneva, Switzerland. Contact: +41 22 820 35 44.

14. Applicable Law and Jurisdiction

Platform terms are governed by Lithuanian law. Services by independent UK specialists operate under UK law (Consumer Rights Act 2015, Consumer Protection from Unfair Trading Regulations 2008). UK consumers benefit from all statutory UK rights when engaging with network specialists.

Before initiating legal proceedings, we encourage you to contact us to attempt to resolve any dispute informally. We are committed to working with our users to find fair and reasonable solutions.

15. Third-Party Links and Services

The Site may contain links to third-party websites or services that are not owned or controlled by AccèsLeads UAB. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. Your use of third-party websites is at your own risk and subject to their respective terms and conditions.

16. Changes to These Terms

AccèsLeads UAB may update these terms at any time. Changes are effective upon publication. If we make material changes, we will notify you by posting the updated Terms on this page with a revised "Last updated" date. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms.

17. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and AccèsLeads UAB regarding your use of the Site and Services, and supersede all prior agreements, understandings, and representations, whether written or oral.

19. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver of any provision shall be effective unless in writing and signed by the party against whom the waiver is sought to be enforced.

20. Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. AccèsLeads UAB may assign or transfer these Terms at any time without restriction. Any attempted assignment in violation of this provision shall be null and void.

21. Contact

For platform-related inquiries:

AccèsLeads UAB — Platform Operator

Architektų g. 56-101, LT-04111 Vilnius, Lithuania

Registration code: 307353988

Email: info@sliding-door-repair-london.uk

For service-specific inquiries, please use our quote request form to be connected with a specialist.

By using our Site and Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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